9.9.5 Safe to install
Commerzbank's new photoTAN app offers a highly secure and innovative method of authentication for online and mobile banking users. With the added convenience of push notifications and scan functionality, this app takes security to the next level.
One of the standout features of the photoTAN app is its push function. Users receive real-time push notifications on their smartphones whenever there is a new order that requires approval. This eliminates the need to constantly check for updates, making the approval process quick and efficient.
The scan function is another valuable tool offered by the photoTAN app. When a user places an order in Online Banking, they are presented with a colorful graphic on their screen. By scanning this graphic with the photoTAN app, a transaction number is immediately generated. Users can then review the order details within the app before entering the transaction number to confirm the order.
In addition to these features, Commerzbank also provides a VideoIdent app for customers to complete the legitimation process from the comfort of their own home. This digital first activation allows users to activate the photoTAN app quickly after completing the legitimation process with VideoIdent.
Overall, the photoTAN app offers a secure and convenient solution for Commerzbank customers who engage in online and mobile banking. With its push and scan functions, it ensures that transactions can be approved quickly and with ease. Additionally, this app is available at no cost to users, making it an accessible and valuable tool in increasing security measures.
For more information on Commerzbank's photoTAN process, visit http://www.commerzbanking.de/phototan.
Overview
Commerzbank photoTAN is a Freeware software in the category Business developed by Commerzbank AG.
The latest version of Commerzbank photoTAN is 9.9.5, released on 07/02/2024. It was initially added to our database on 10/08/2023.
Commerzbank photoTAN runs on the following operating systems: Android/iOS.
Users of Commerzbank photoTAN gave it a rating of 5 out of 5 stars.
FAQ
What is photoTAN?
photoTAN is a secure authentication method used for online banking transactions that involves scanning a generated code with your smartphone camera.
How do I set up photoTAN?
To set up photoTAN, you need to download the Commerzbank photoTAN app and link it to your online banking account by following the in-app instructions.
Is the photoTAN app free?
Yes, the photoTAN app can be downloaded for free from the App Store or Google Play.
What devices are compatible with the photoTAN app?
The photoTAN app is compatible with both iOS and Android devices.
How do I use photoTAN for transactions?
To use photoTAN, log into your online banking account, initiate a transaction and then open the photoTAN app to scan the displayed code to generate a TAN.
What should I do if I experience issues with the photoTAN app?
If you encounter issues, try restarting your device, updating the app, or checking your internet connection. If problems persist, contact Commerzbank customer support.
Can I use photoTAN if I don’t have a smartphone?
Unfortunately, you need a smartphone to use the photoTAN method as it relies on scanning codes with the app.
Is my information safe with photoTAN?
Yes, photoTAN is designed to enhance security for online transactions by ensuring that each generated TAN is unique and only valid for a limited time.
Can I use photoTAN for all banking transactions?
Yes, you can use photoTAN for various transactions that require authentication, including transfers and setting up new payees.
What should I do if I lose my smartphone with the photoTAN app installed?
Immediately contact Commerzbank to report the loss and follow their instructions to secure your account.
Screenshots (Click to view larger)
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